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F.A.Q
Q: How long
does it take to process & despatch orders?
A: Orders are usually despatched
within 24hrs after they are received subject
to availability. Under normal conditions if
an order is received after 14:00 it will be
processed the next business day. During Bank
holidays, post may be delayed by up to 36 hours.
Q: Do you ship
internationally?
A: Yes we ship worldwide.
(Extra postal fee applys)
Q: Are the
items I buy sent Via Recorded Delivery?
A: All Items Posted to the UK are sent
Via First Class Recorded Delivery.
Q: How do i
add an extra postal fee for International Postage
A: Add the International postage
item to your cart from the International Postage
menu.
Q: What is
the delivery time for orders?
A: Delivery days / times are
determined by Royal Mail / Parcel Force normally
between 1 to 7 days depending on your location.
Q: What is
the quantity available for a product?
A: We stock various quantities
of merchandise, however we deal in fast moving
merchandise, so quantities change daily.
Q: What will
it cost to post?
A: We use Royal Mail / Parcel
Force. We charge for postage and packaging which
is quoted at the time your order is being placed
/ processed. Charges will obviously vary due
to the different weights, sizes and quantities
of the products.
Q: How can
we pay for our order?
A: We accept payments from
many Credit or Debit card's via our secure online
payment method or your PayPal account.
Q: What about
VAT?
A: VAT is included in all our
prices - The price you see is the price you
pay.
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